What is included in my subscription?
Behavioral Intelligence, email marketing, smart email sequences, customer recognition, connected data, and marketing analytics, within the usage allowances shown for your plan.
Can I use my existing winery software?
Yes. Keep commerce and club systems you already use, or consolidate marketing inside Vintnerly. Standard supported integrations are included; custom connections are quoted separately.
What happens when I exceed my included usage?
You can add capacity for contacts, email sends, or customer recognition credits. We do not automatically charge unapproved overages.
Do I need assistance to get started?
No. Self-service setup is included. Guided Setup and Assisted Launch are optional if you want hands-on help.
Can I add Call Intelligence later?
Yes. Call Intelligence is an optional enhancement you can add when you are ready.
Is ongoing campaign management included?
No. Platform subscriptions cover the technology. Managed marketing is a separate service if you want strategy, creative, or ongoing optimization help.